← Information & Resources

Managed IT Support for Logistics & Transport Businesses

Sitting on the M1, M6 and M40 corridors, the Midlands is one of the UK’s busiest logistics hubs, and the businesses that keep goods moving depend on systems that work every hour of every day. Kixo provides managed IT support built around the demands of warehousing, haulage and distribution.

Why logistics and transport need specialist IT support

Logistics operations rarely run 9-to-5. Warehouses, depots and vehicles are often active around the clock, and a system outage during a dispatch window can mean missed delivery slots, idle drivers and unhappy customers. IT support for this sector needs to keep pace with that operational tempo, not treat it as a standard office environment.

What we provide for logistics and transport businesses

Support for warehouse management systems (WMS), stock control and order processing software
Management of EDI connections with customers and carriers, keeping orders and delivery data flowing accurately
Barcode scanning, handheld device and label printer support for goods-in, picking and dispatch
Reliable network and Wi-Fi coverage across warehouses, yards and depots, including areas with challenging connectivity
Support for vehicle tracking, telematics and driver handheld/mobile data systems
Resilient, multi-site connectivity between depots, warehouses and head office
Proactive monitoring of servers and critical systems to catch problems before they cause delays
Backup and disaster recovery to protect order, stock and routing data
24/7, 365 day support, matched to operations that don’t stop overnight or at weekends

Minimising disruption

In logistics, downtime doesn’t just cost time, it cascades: a delayed dispatch run affects every delivery behind it. Our proactive monitoring is designed to catch issues before they affect operations, and our fast response gets problems resolved quickly when something does go wrong.

Built around your operation

From a single depot to a network of warehouses and a moving fleet, every logistics business is set up differently. We take the time to understand how goods and data actually flow through your operation before recommending changes.